Frequently Asked Questions
Your questions answered
Classes and Courses
We want you to be satisfied, so all courses purchased on Sirat Seminary can be refunded within 7 days. For whatever reason, if you are unhappy with a course, you can request a refund.
Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds.
How to Request a Refund
You can quickly request a refund by contacting our admin by sending us an email.
When you submit a refund request, please be sure to include the course name.
Reasons for Denied Refunds
While our 7-day refund policy is in place to protect students, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after a set number of days, so we will not process refund requests received after the refund window.
If all course content was downloaded and/ or viewed before the refund was requested, the refund request may be rejected. Finally, students who purchase and refund multiple courses over an extended period may be subject to suspension for abuse of the refund policy.