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Frequently Asked Questions

Your questions answered

Classes and Courses

Classes are taught live, via Zoom. Students are able to see instructors, view multiple screens, annotations, and interreact via audio and video. Sirat Seminary uses the application Zoom as a primary means of delivering lessons. It can be accessed via a computer or downloadable as an app (Android/ iOS). Click here ( https://zoom.us/download#client_4meeting ) to download it. More information on Zoom and its functionality: https://youtu.be/VnyitUU4DUY
All classes are recorded and uploaded to the student portal. Students have the duration of the course to watch the lessons.
The curriculum of Sirat Seminary is based largely on classical Arabic texts. Where a translation is available, that will be provided, alternatively a link to the original Arabic text will be provided.
All classes are open to both men and women, unless explicitly stated.

We want you to be satisfied, so all courses purchased on Sirat Seminary can be refunded within 7 days. For whatever reason, if you are unhappy with a course, you can request a refund.

Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds.

How to Request a Refund

You can quickly request a refund by contacting our admin by sending us an email.

When you submit a refund request, please be sure to include the course name.

Reasons for Denied Refunds

While our 7-day refund policy is in place to protect students, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after a set number of days, so we will not process refund requests received after the refund window.

If all course content was downloaded and/ or viewed before the refund was requested, the refund request may be rejected. Finally, students who purchase and refund multiple courses over an extended period may be subject to suspension for abuse of the refund policy.

Requirements and Exams

It depends. For the Foundation course, Arabic is not a pre-requisite. For the ‘Alimiyyah, foundational Arabic is required for Level 1 and a more advanced command will be required for later levels. Regarding the Arabic program, Level 0 to and including 3 will be taught in part English/ part Arabic, with the final level being instructed in Arabic only.
There will be assessments mid-term and at the end of each term respectively. Students that fail to achieve a pass mark of %60 in the final exam for each term will be required to resit.
For students that may be struggling financially, they can apply for access to the Hardship Fund by emailing us (info@siratseminary.com) Note: Please do ensure you circumstances are fully explained. Sirat Seminary may request further documents.
Instructors can be asked questions during live classes and you can always email: info@siratseminary.com
During the Alimiyyah Programme, as well as with certain texts of both the Arabic Diploma and Foundation Programme, students will be issued with various licenses or Ijazat of various texts and disciplines.

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